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Co-ordinator – Operations Support

Responsibilities

Assist in the production of flyers and price lists
Co-ordinate with vendors on printing of flyers and price lists ensuring printing quality and timely delivery
Co-ordinate with relevant regulators for the registration of flyers, ensuring compliance with the regulations
Provide general administrative and operations support to the department
Assist in handling incoming calls from general lines
Perform ad-hoc duties as and when assigned.

Requirements

HKDSE or above with at least 1 year's working experience in clerical support
Proactive and well organized
Good communication and interpersonal skills
Fast and accurate typing including Chinese word processing
Proficient in MS Office (Word & Excel) and Adobe Illustrator
Able to work under pressure and meet multiple deadlines
Good command of both written and spoken English & Cantonese
Immediately available is preferred

Co-ordinator - Marketing

Responsibilities

Responsible for content development, writing, editing and proofreading a variety of documents with a focus on marketing, advertising and corporate communication
Work with internal and external stakeholders for production of marketing literature, including advertising and printing material
Co-ordinate for a wide range of marketing events and promotion campaigns, as well as internal and external marketing communication activities
Provide daily support on market research and compilation of analysis/reports
Co-ordinate with media sales for media space buying and follow up the publication
Support in ad hoc projects as designated

Requirements

Higher Diploma in Marketing / Marketing Communication or related disciplines
2 years' relevant working experience
Strong Chinese writing skills is a must
Creative, self-motivated and responsive to change
Good communication & interpersonal skills
Able to work under pressure and to meet multiple deadlines
Excellent command of both English and Chinese
Proficient in MS Office and Chinese word processing
Knowledge in graphic design tools e.g. Photoshop, Illustrator is an advantage
Fresh graduates in related disciplines will also be considered

IT Support Engineer

Responsibilities

Provide support and maintenance of IT applications to ensure service stability and availability
Assist in on-going in-house Web applications and / OR Mobile Apps developments and enhancements
Providing support to the company’s Web updating
Either experience Java or C#, .NET, PHP programming are welcome
Provide business applications support for the programming system
Support in other ad hoc assignments as required from time to time

Requirements

High Diploma / Bachelor degree in Information Technology, Computer Engineering, Computer Science or related disciplines with 1 year relevant experience
Hands-on experience or good knowledge in ANY of the followings:

Java / JavaScript / Python / Mobile ( iOS, Android, React Native or Flutter )
C#, ASP, .NET, SharePoint
Objective-C, HTML5

Strong communication and interpersonal skills
Good command of spoken and written English & Cantonese
Fresh graduates in related disciplines will also be considered

Operations Officer

Responsibilities

Handle bookings and follow up requests for outbound group tours
Follow through production and operation processes in adherence to the Company's standards
Co-ordinate with suppliers on rates and inventory
Create and support product-built in booking system and subsequent follow up
Monitor and follow up schedules of deposit and payment with suppliers
Prepare tour files and detailed briefing for tour escorts
Co-ordinate with stakeholders for any special requests from customers, ensuring fulfilment by tour escorts and suppliers on tours
Provide on tour support to tour escorts when problems arising
Perform ad-hoc duties or projects as and when assigned

Requirements

Secondary level (HKCEE/HKDSE) with professional training in tourism management or related disciplines
Min. 5 years' relevant experience in travel industry
Proactive and well organized
Good communication and interpersonal skills
Must be computer literate and familiar with MS Office
Hands-on experience in ticketing and airline systems
Fast and accurate typing including Chinese word processing
Able to work under pressure and meet multiple deadlines
Good command of both written and spoken English & Cantonese

Ticketing Officer (Central Tariff & Fulfilment)

Responsibilities

Provide ticketing and fare quotation service for the company
Handle enquiries in a timely and professional manner
Keep abreast of the market intelligence and destinations knowledge through continuous learning
Support in research of market trends, airline & hotel promotion
Assist in inventory control and negotiation with suppliers (DMC, airlines, hotels, etc.) for cost efficiency
Co-ordinate with internal departments and airlines/suppliers in resolving customer complaints
Perform ad hoc duties or projects as when and assigned

Requirements

F.5/DSE or above, or graduates of diploma in Travel or related disciplines
Minimum 4 years’ relevant experience in ticketing/fulfilment
Proactive, customer focus and pleasant
Strong communication and interpersonal skills
Attentive to details and able to work under pressure
Good problem solving, planning and organizing skills
Must be computer literate and familiar with ticketing and airline systems (Sabre GDS, Amadeus, BSP)
Good command of spoken and written English & Cantonese

How to apply? Interested parties please send application together with full resume and expected salary to jobs@tcitravel.com
Personal data collected will be used for recruitment purposes only.